At Lumora™, we process orders within 1-2 business days. Once your order is shipped, you will receive a tracking number via email.

Estimated Delivery Times:
- 🇺🇸 USA: 6-14 business days
- 🇪🇺 Europe: 7-15 business days
- 🌍 Rest of World: 10-20 business days

If your order has been processing for more than 5 days, please contact us and we will assist you immediately.

For any questions: a82527282@gmail.com

We offer a 14-day return policy from the date your item is delivered.
To be eligible for a return, the item must be in its original condition.

If you received a damaged or faulty item, contact us within 48 hours and we will send a replacement free of charge.

To start a return, email: a82527282@gmail.com